Terms and conditions 

Please read these T&C carefully, and contact us if you have any questions. By accessing or using our products and services, you agree to be bound by these Terms and by our Privacy Policy (see below).

PARTY BOOKINGS

Minimum Attendance: Our party’s base price is based on 8 ( Jazz me Up!, Charming Treasures, Little Designer) or 10 (Little Jewels, Sweet delights) children attending. 

Travel Supplement:  No charge for venues within a 20-mile radius of Cambridge city center. Additional mileage is charged @ 50p/mile to and from the venue. 

Payments terms: A £30 non-refundable deposit is required to secure any party booking. This can be paid through Paypal via our onlineshop. (Without a deposit, we can only reserve a chosen date for up to a maximum of 5 days). Through payment of this deposit you are deemed to have accepted our Party Terms and Conditions. We reserve the right, prior to this stage, to decline any party booking request.  

Payment of Balance: PLEASE NOTE: We no longer accept cheques for payment.

  1. If paying by Paypal or by bank transfer, the balance must be paid at least one day prior to the party.
  2. Alternatively, the balance can be paid cash or by Paym on the day (Paym is a brand new mobile payment system that lets you transfer money using just a mobile number. It lets you send money securely to anyone with a registered Paym account) 

Party Invitations: Unless otherwise agreed, party invitations will only be posted (Royal Mail second class service)  upon receipt of a completed booking form and deposit payment.

CANCELLATIONS:  Party deposits are non-refundable and non transferable. However, we will gladly work with you to reschedule your party if given a minimum of 5 days notice and/or if the reason for the cancellation is illness.

In the event of inclement weather, serious illness, or other unforeseen emergencies, we reserve the right to cancel any event and offer an alternative party date. 

ONLINE SHOPPING

Product Colours

While every effort is made to present each item on our website as accurately as possible, the images you see depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an identical representation of the actual colour of the item. Colour of the product may differ slightly from the images shown.

Loyalty Rewards Program

To join our Loyalty Rewards program, it is easy: just register and you are automatically entered into our program. 

For every £1 you spend online you earn one reward point. Each Reward Point is valued at £0.02. Points are not earned on returned merchandise or cancelled orders.

Please note: Loyalty Rewards Program is not available for instant checkout oders

Once your payment is accepted you will see your points in your account.  Just click on My Loyalty Points in your account.

You can convert your points into vouchers to use on your next online purchase (the minimum amount in which the voucher can be used is £ 2). 

Vouchers are available within one hour of conversion and are valid for one year.

RETURNS & REFUNDS

We strive to ensure that you are happy with your purchase from us.

However, if you are not entirely satisfied with your purchase we do operate a 7 day money back guarantee.

Please notify us by e-mail (stating reason for return) within 7 days of receipt so that we can give you a return number. The items returned must be unworn, unaltered and returned to us by recorded delivery (at customer expense) with all the original packaging material. We regret that we cannot refund payment for items lost in the post.

We will then issue you with either offer you a credit on your account, issue a full refund or allow you to exchange the item for something else should you wish so. When refunding, the postage costs on the original order are not refunded.

Due to current EU Hygiene regulations, earrings and earring findings are non-returnable.

Please check the goods on delivery. In the unlikely event of goods (including earrings) arriving to you in a faulty or damaged condition you must notify us by e-mail or telephone within 24 hours of delivery and we will arrange a replacement at our expense.

Delivery

How Our Deliveries Work 

  •  Orders placed Monday to Friday will normally be dispatched within 2 working days.
  • Party packs are made to order and, if all materials are in stock, they will be normally dispatched within 5 working days. If your order is urgent please let us know before ordering and we'll advise you on whether we can to meet your requirements.

United Kingdom

We offer three shipping methods as outlined below. Shipping costs depends on order total and weight: full details will become apparent during the checkout process. 
  • Standard: Royal Mail Second Class Signed for Servicedelivery time approx 3 to 5 days - from £1.95 depending on size of parcel


Standard postage in FREE for orders over £50!

  • Expedited: Royal Mail First Class Signed Tracked.  Delivery time is 1 to 2 working days.- £3.95

  • Express Delivery:  Guaranteed Next Working Day - from £6.95 (UK Mainland only)

If you'd like your order to be rushed to you, we can offer a next day delivery service (we use Royal Mail's 'Special Delivery' by 1pm).  
Please note, this service is not available for deliveries on a Saturday, Sunday or Bank Holidays. 

Choosing Express Delivery at checkout does NOT guarantee Same Day Shipping. 
Please note that, unless otherwise stated, made-to-order items - such as Party Packs -  have their own delivery time schedules which do no relate to the above. For these items, the delivery time is stated in the item description. If in doubt or if your order is urgent please let us know BEFORE ordering so that we can advise you on whether we can meet your requirements. 


Overseas Postage - Europe

We use Royal Mail Airmail for all overseas postage - from £3.75

Shipping costs depends on order total and weight: full details will become apparent during the checkout process. 


Copyright notice

This website and its content is copyright of The Jazzy Jewelz Studio. All content displayed on this website, including images, designs, logos, and written materials are the property of The Jazzy Jewelz Studio. They are protected by copyright, trademarks and other intellectual property rights. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content.

Private Policy

We are totally committed to protecting the personal privacy of people who shop at The Jazzy Jewelz Studio. The only information we collect about you is your name, e-mail address and postal address. This information is kept securely and only used to process your order and to contact you if necessary in order to provide you with the best possible service. Under no circumstances will your information be passed on to other companies or 3rd parties. The Jazzy Jewelz Studio does not store your credit or debit card details, since they're securely transmitted to PayPal for processing, without us even seeing them.

Additional Information:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.